Olson Funeral and Cremation Services’ Response to COVID-19

 
UPDATED May 14, 2021 — We understand that this is an incredibly difficult time to lose a loved one and want you to know that we are here for you now just like we have been since 1888. We understand that the guidelines below affect how we hold visitations and funeral services. We understand how difficult the situation is for all, especially those who are grieving during this time and we recognize that any delays in a funeral, memorial or final gathering also delays your natural grieving and healing process. We can’t ask you to “pause” your grief and we will make every possible effort to support you during this difficult time. For this reason and many others, we have become creative in the ways in which we provide comfort to the families we serve.

Olson Funeral and Crematory Services’ priority is the safety, well-being and health of our families, communities we serve, and our caring professional staff. Olson is following the protocol and policies set forth by the State of Illinois and we will never be more "open" than state guidelines.

 


 

What to Expect When Attending a Funeral, Memorial, Visitation, or Graveside Service:

  • You may be asked to wear a mask, please come prepared.
  • Please do not come to a service if you are experiencing flu like symptoms. Rather, consider:
    • Sharing a memory, condolence, photo, or video on the family's tribute wall.
    • Sending an email to the family at hugs@olsonfh.com
    • Sending a card or flowers to the family.
    • Consider having a tree planted in their name. This can be done through our website or your local park district.
  • All cemeteries and churches have policies in place to adhere to guidelines and to protect their staff. Ask your funeral director what is appropriate.

 

Our Comfort Care:


Arrangement consultations. Our funeral directors and pre-planning advisors have collaboration software and technology to initiate and complete arrangements online over the phone, eliminating or reducing in-person consultation time. We are available to meet in-person for any and all arrangements.

Visitations and funerals. Our funeral home locations are available for public or private use. Attendance will be discussed with each family and will be based on the location among other factors. We have the ability to record or live-stream services and visitations. We ask that guests refrain from bringing any food products into our facilities. 


FEMA to Reimburse Funeral, Cremation, and Burial Expenses:

Click here to learn about reimbursements to families who suffered a loss due to Covid -19

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Helpful Resources

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Whether you’ve just lost a loved one, are planning your own end-of-life care, or are continuing on your grief journey, we’re here to comfort you.

Where to Begin

Where to Begin

We are here to help you tackle the choices one by one and make the process one of love, healing, and life celebration.

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Preplan

Preplan

There’s a lot that goes into planning a funeral, but making those arrangements beforehand gives you time to consider all of your options.

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Grief Support

Grief Support

When a loved one dies, it can be difficult to know how to cope with the loss. Here are some great resources to help you on your grief journey.

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FAQs

FAQs

We’ve provided a list of answers to questions we frequently receive regarding our services and other activities related to funerals.

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