Olson Funeral and Cremation Services’ Response to COVID-19

 
UPDATED June 13, 2021 — Olson Funeral and Crematory Services’ priority is the safety, well-being and health of our families, communities we serve, and our caring professional staff. Olson is following the protocol and policies set forth by the State of Illinois and, at Phase 5, Illionis is fully open with a few exceptions, none affecting funeral services to a large degree.  We truly appreciate the understanding nature pertaining to funeral ceremonies that our community displayed since March of 2020.  It has been a tough year for a lot of people but we were able to serve our families with dignity and respect thanks in part to all of you. 

What to Expect When Attending a Funeral, Memorial, Visitation, or Graveside Service:

• You may still be asked to wear a mask, please come prepared. We have asked the families who we are serving to let us know their comfort level for masks and distancing. We appreciate your understanding of this need.
• Please do not come to a service if you are experiencing flu like symptoms. Rather, consider:
• Sharing a memory, condolence, photo, or video on the family's tribute wall.
• Sending an email to the family at hugs@olsonfh.com
• Sending a card or flowers to the family.
• Consider having a tree planted in their name. This can be done through our website or your local park district.
• All cemeteries and churches have policies in place. Ask your funeral director or church staff what is appropriate.

Our Comfort Care:

Arrangement consultations. Our funeral directors and pre-planning advisors have collaboration software and technology to initiate and complete arrangements online over the phone, eliminating or reducing in-person consultation time. We are available to meet in-person for any and all arrangements. We do not require masks but will wear them if asked.
 

Technology. We have the ability to record or live-stream services and visitations.